This privacy policy explains how Belanorisvia collects, uses, stores, and protects personal data when you visit belanorisvia.sbs, contact us, or interact with our website features. We process information in line with applicable Irish and European data protection requirements. The policy also explains your rights and how to contact us about them.

Information we collect

We collect information you provide directly, information generated when you use the website, and limited preference data required to manage consent and site functions.

• Contact details you submit, such as your name, email address, phone number, and message, when you contact our team or send an enquiry.
• Technical information, including device type, browser details, approximate location, IP address, and activity needed to operate and secure the website.
• Cookie preferences and consent records, including choices about optional technologies and the time those choices were recorded.
• Information you provide when requesting a correction, asking about privacy, or communicating with us about published content.

How we use information

We use collected information only for clear, lawful purposes connected with operating, improving, securing, and communicating about Belanorisvia.

• To operate, maintain, secure, and troubleshoot belanorisvia.sbs, including detecting misuse and protecting the availability of website features.
• To respond to enquiries, provide requested information, manage correspondence, and maintain a record of communications where appropriate.
• To review website performance, understand general visitor needs, and improve the clarity, accessibility, and organisation of published material.
• To meet legal and regulatory obligations, establish or defend legal claims, enforce our terms, and protect the rights of Belanorisvia and others.

Lawful basis for processing

Our lawful basis depends on the purpose and type of processing involved. We use the basis that best fits the relevant activity under applicable data protection law.

Processing may be necessary to provide requested website functions, respond to enquiries, maintain security, comply with legal obligations, or pursue legitimate interests such as improving content and preventing misuse. Where consent is required, we request it before optional processing begins. You may withdraw consent at any time, although withdrawal does not affect earlier lawful processing.

When information is shared

We do not sell personal data. Information may be shared only where needed for a stated purpose, lawful obligation, service operation, or protection of the website and its users.

• Service providers may process limited information for hosting, security, analytics, communications, or technical support. They must follow appropriate instructions and safeguards.
• We may disclose information where required by law, court order, regulatory obligation, or a legitimate request from an authorised public body.
• Information may be shared to investigate misuse, protect rights and safety, enforce applicable terms, or support a business transfer. We assess necessity and safeguards before disclosure where practicable.

How we protect data

We apply reasonable technical and organisational measures designed to protect personal data against accidental loss, unauthorised access, alteration, or disclosure. Access is limited according to role and operational need. No online transmission or storage method can be treated as completely secure, so we continue reviewing safeguards as the website and relevant threats change.

Your data rights

Depending on your circumstances and applicable law, you may have rights concerning access, correction, deletion, restriction, objection, portability, and consent withdrawal.

• You may ask whether we process personal data about you and request access to the information we hold, subject to applicable legal exceptions.
• You may request correction of inaccurate or incomplete personal data, particularly where an error could affect how we respond to you.
• You may request erasure, restriction, or objection to certain processing where the applicable legal conditions are met.
• You may withdraw consent for consent-based processing and complain to the Data Protection Commission if you believe your rights have been infringed.

Cookies and similar technologies

We use cookies and similar technologies to operate the website, remember consent choices, understand general usage, and improve navigation. Optional technologies are used only where required consent has been obtained. You can manage preferences through available controls or your browser settings.

Cookie policy Cookie policy

Contact us

For questions about this privacy policy, personal data, or your rights, contact Belanorisvia using the details provided on our contact page. Please include enough information for us to understand your request.

Changes to this policy

We may update this policy when our website, processing activities, legal obligations, or protective measures change. The current version will be published on this page with a revised date. Review it periodically so you understand how Belanorisvia handles personal data.